Privacy Policy

Please read this Privacy Policy carefully before using U4N.com (“the Platform”). This policy explains how we collect, use, store, disclose, and protect your personal information. By accessing or using U4N, you agree to the terms of this Privacy Policy and authorize us to process your personal data in accordance with the terms described below.

1. How We Collect Information

We may collect your personal information in the following ways during your use of U4N services:

When you register for an account;
When you place orders, recharge, or contact customer service;
When you browse the site, participate in events, fill out surveys, or subscribe to emails;
Through cookies, log files, IP addresses, browser types, timestamps, and other technologies;
When using a mobile device to access the platform (device model, OS, location info, etc.);
From third parties (such as payment providers or partner platforms) as permitted by law;
Through content you voluntarily submit (e.g., reviews, comments, feedback, etc.).

2. Types of Information We Collect

Basic identity information (e.g., name, contact details, shipping info);
Account and security details (e.g., login credentials, payment history, verification data);
Transaction and service-related information;
Device and behavioral data (e.g., device ID, browsing behavior);
Any other information you voluntarily provide during service use.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide requested services such as placing and processing orders;
To verify your identity and maintain account security;
To handle complaints, disputes, or customer service requests;
To improve our platform services and enhance user experience;
To send you relevant promotions, product recommendations, or platform updates (you may opt out at any time);
To comply with applicable laws and assist law enforcement when necessary.

4. Cookies and Similar Technologies

We use cookies, pixels, and device identifiers to:

Identify your login status;
Remember your preferences;
Analyze traffic and usage patterns;
Improve ad targeting relevance;
Enhance service efficiency and security.

You may disable cookies in your browser settings, but this may affect functionality.

5. How We Share, Transfer, or Disclose Your Information

We do not sell or rent your personal data to any third parties. We may share information under the following circumstances:

With payment providers, logistics companies, cloud service vendors for order fulfillment;
With your explicit consent;
When required by law, regulation, or legal process;
To protect the legal rights and interests of U4N, our users, or the public;
During corporate restructuring such as mergers, acquisitions, or asset transfers.

We ensure all third parties only receive minimal and necessary information under strict data protection obligations.

6. Information Storage and Security

Your data is stored on secure servers compliant with applicable data protection standards;

We use encryption, firewalls, and access controls to protect personal data;

Data is retained only for as long as necessary to fulfill service or legal requirements;

We recommend keeping your login credentials confidential and secure.

7. Protection of Minors

U4N does not knowingly collect personal information from minors under the age of 18. If you are a minor, please use our services under parental or guardian supervision. If we discover any such data was collected, we will promptly delete it.

8. Your Rights

You have the following rights regarding your personal data:

Access, correct, or delete your personal data;
Restrict or object to processing of your data;
Request data portability;
Withdraw consent at any time (where applicable);
Close your account.

To exercise these rights, please contact us at: support@u4n.com. We will respond within a reasonable time.

9. Cross-border Transfers (If Applicable)

To provide services, your data may be transferred to overseas servers (e.g., cloud infrastructure). We will ensure that such transfers comply with relevant data protection regulations.

10. Changes to This Policy

U4N reserves the right to update this Privacy Policy as necessary. We will notify you of material changes via website notice or email. By continuing to use the platform after changes, you agree to the updated terms.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or your personal information, please contact us:

Email: support@u4n.com

Website: www.u4n.com

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